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How do I become part of the OKX P2P Merchant Program?
To better regulate platform Makers, we recommend that you carefully read the "OKX Platform P2P Merchant Program transaction Code of Conduct" before applying. During the review process, you will be asked questions about platform transaction rules and related procedures. Please prepare in advance to avoid your application being rejected due to insufficient preparation. To become a P2P Merchant...Published on Nov 25, 2022Updated on Jan 29, 2026FAQ705System upgrade on Sep 14, 2023, 06:30-06:40 UTC
To optimize our service and user experience, OKX will perform a system upgrade on Sep 14, 2023, 06:30-06:40 UTC. The upgrade may be early or delayed according to the actual situation. The following features won’t be available during this time: Deposit, withdrawal, transfer, convert, financial products (simple earn, structured products, on-chain earn, loan), buy with card, P2P, red packets, mystery box, etc. Visiting pages and viewing records won’t be affected.Published on Sep 12, 2023Updated on Nov 17, 2025AnnouncementsOKX to convert positions in manual transfers mode
To maintain trading stability, OKX has discontinued manual transfers mode. You can refer to the previous announcement for more details. If you don’t have manual transfers positions, your manual transfers orders will be canceled, and the margin crypto for your positions will be returned to your trading account from April 1, 2025 onwards.Published on Mar 27, 2025Updated on Apr 1, 2025AnnouncementsOKX has discontinued manual transfers mode
To maintain trading stability, OKX has discontinued manual transfers mode. You can refer to the previous announcement for more details. If you don’t have liabilities from your manual transfer positions, your manual transfer orders will be canceled, and the asset in the positions will be returned to your trading account from February 17, 2025 onwards. The positions will then be closed.Published on Feb 14, 2025Updated on Nov 17, 2025AnnouncementsSystem upgrade delayed from 06:30-06:40 UTC on Sep 14, 2023
The system upgrade scheduled for 06:30-06:40 UTC, Sep 14, 2023 has been postponed to 06:30-06:40 UTC, Sep 21, 2023. For more information about the upgrade, check this link: System upgrade on Sep 14, 2023, 06:30-06:40 UTC We apologize for any inconvenience caused, and thank you for your understanding and support. Regular system upgrades ensure we continue to deliver quality products and services. Regards, OKX teamPublished on Sep 14, 2023Updated on Nov 17, 2025AnnouncementsHow do I manually swap assets from Synapse?
If you've received a token other than your desired token due to liquidity issues, you can swap it to get your desired assets on the Synapse platform. Go to Synapse's official website: Select the Swap option from the main menu Navigate to the Swap page by selecting it from the main menu Once the Swap page is loaded, connect your OKX wallet by selecting the Connect Wallet option Connect your wallet...Published on Oct 24, 2024Updated on Feb 9, 2026FAQ11How do I manually redeem my funds in Arbitrum?
After you've completed your order but haven't received your funds in your account, you can manually redeem it with the following guidelines: Copy your transaction hash by going to Trade > Swap > Transaction History on the web or app.Published on Sep 11, 2024Updated on Sep 12, 2025FAQ45Position data differences on manual trading and copy trading pages
When a copy or lead trader starts trading, they can see data such as PnL and position open price on both the manual trading page and the copy trade management page. The data on these pages will usually have some differences. This is because the manual trading page combines the data for all orders under one position, while the copy trading page displays data for each individual order separately. For example, in the following scenario, a copy trader is copying ETHUSDT perpetual contract trades.Published on Mar 22, 2023Updated on Apr 1, 2025Product documentationHow do I manually cancel my transactions on the official deBridge website?
Once you've submitted your order but it's in the pending state for too long, you can try to manually cancel it from the deBridge platform by following the steps below: Head to the official deBridge website: Start connecting your wallet by selecting Connect wallet on the website Connect the wallet to start the redeeming process Enter the transaction history page by selecting the Clock option Get the list of transactions from the history option When you're on the transaction history page, look forPublished on Sep 10, 2024Updated on Sep 12, 2025FAQ43How do I manually update my OKX Web3 extension wallet?
However, if the automatic update is not triggered on time, you can manually update it through the Google extension management page. Select Extension and Manage Extension; or copy chrome://extensions and paste it into the Chrome address bar.Published on Apr 20, 2024Updated on Mar 2, 2026FAQ1,378How do I manually redeem my funds on the official Portal Bridge website?
Once you've switched on the manual claim, proceed to connect the walletPublished on Sep 11, 2024Updated on Sep 12, 2025FAQ27OKX will stop supporting Quick margin and Manual transfers modes in isolated margin and futures trading
OKX will stop supporting Quick margin and Manual transfers modes in isolated margin and futures trading To maintain trading stability, OKX will discontinue Quick margin mode in isolated margin trading, and Manual transfers mode in both isolated margin and futures trading. The update is scheduled for 8:00 am UTC on 29 May, 2024.Published on Apr 12, 2024Updated on Nov 17, 2025AnnouncementsOKX will further adjust portfolio margin parameters
40% Tier 4: 10,000,000 - 30,000,000 USD 2% 3% 4% 5% 6% 12% 18% 24% 30% 30% 30% 40% Tier 5: 30,000,000 - 50,000,000 USD 3% 4% 5% 6% 7% 15% 21% 27% 30% 30% 30% 40% Tier 6: 50,000,000 - 80,000,000 USD 4% 5% 6% 7% 8% 17% 27% 30% 30% 30% 30% 40% Tier 7: 80,000,000 - 120,000,000 USD 5% 6% 7% 8% 12% 20% 30% 30% 30% 30% 30% 40% Tier 8: 120,000,000+ USD 30% 30% 30% 30% 30% 30% 30% 30% 30% 30% 30% 40%Published on Jan 2, 2025Updated on Nov 17, 2025AnnouncementsOKX to delist TRUMP/AED spot trading pair
Trading bots for the pairs above will gradually close at 11:40 am - 12:00 pm (GMT+4) on October 8. If you are concerned about fees or slippage from automatic closures, we recommend stopping them manually. We will continue to monitor all listed trading pairs and implement the delisting/hiding mechanism as necessary. For any inquiries regarding this delisting update, please feel free to contact us via the support center or connect with us on any platform of your choice.Published on Oct 1, 2025Updated on Feb 11, 2026AnnouncementsOKX to adjust position tiers of perpetual swaps and futures
40 7,000 1.00% 2.50% 40 3 15,000 1.00% 3.00% 33.33 15,000 1.50% 5.00% 20 4 Increase by 15,000 conts from the previous tier Increase by 0.5% from the previous tier Increase by 0.5% from the previous tier Max. leverage of the tier Increase by 15,000 conts from the previous tier Increase by 0.5% from the previous tier Increase by 0.5% from the previous tier Max. leverage of the tier ETCUSD Futures 1 1,000 0.50% 2.00% 50 1,000 0.65% 2.00% 50 2 2,000 0.75% 2.50% 40 2,000 1.00% 2.50% 40 3 4,000 1.00%Published on Nov 1, 2023Updated on Nov 17, 2025Announcements