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Why am I asked to confirm my personal details again?
At times, we may require you to reconfirm your personal details. If this happens, you’ll be notified by us via email. It’s important to provide the requested information promptly, as failing to do so within the specified timeframe may result in temporary account restrictions.Why do I need to reconfirm my details? Verifying and updating your personal details is a standard part of our identity...Published on Mar 19, 2025Updated on Oct 15, 2025136What should I do if the T+N security protection is triggered and I can't trade?
What is T+N (Security protection for buying crypto)? T+N refers to a security protection mechanism for cryptocurrency purchases. When you buy crypto through P2P on the platform, the system performs a comprehensive risk assessment of the transaction. Based on this assessment, it may temporarily restrict the withdrawal and P2P resale of the equivalent assets for N days.Published on Mar 17, 2023Updated on Mar 13, 20262,495A beginner's guide to identity verification
I have multiple nationalities. Which nationality should I use to pass identity verification? For the best experience, try using the nationality that is most relevant to your identity.3. Why am I unable to select a voter's card as a form of ID? This type of ID may not be supported for identity verification in your country. If you believe it should be supported in your country, please contact customer support.4. What are acceptable forms of government-issued ID?Published on Sep 25, 2023Updated on Mar 18, 20266,448Why is my deposit locked?
Deposit locked due to P2P T+N risk control being triggered When you're buying crypto through P2P trading, our risk control system will comprehensively assess your transaction risks and impose N-day restrictions on the withdrawal and P2P sales of the equivalent amount of assets in your transaction. It's recommended that you wait patiently for N days and the system will automatically lift the restriction.2.Published on Dec 19, 2023Updated on Mar 3, 2026969How do I submit my proof of address (POA)?
National ID card/Residence permit/Driver license. Document should include the customer's full name, photograph & address. Note: The POA must be your residential address. Your full name on the POA must match your legal name. If you live with parents or a spouse, you may include a supplementary document, such as a formal attestation from the property owner or leaseholder. The POA must be issued within the last 6 months. The POA must be a clear photo of your original POA or a PDF file.Published on Sep 5, 2023Updated on Feb 23, 20264Guide to ID and selfie photos for identity verification
Based on different Know Your Customer (KYC) requirements of different jurisdictions, you may use your passport, national ID card, driver's license, or other kinds of government-issued ID. The ID should also meet the following requirements: All information, including your profile photo, is clearly legible; Within expiry; Contains your date of birth.How to properly take photos of my ID?Published on Oct 13, 2023Updated on Jan 28, 202613,262What are the spot trading guidelines for copy traders?
Sold: April 20, 2023 -500 USDT 0 April 21 (Fri) No new buy orders BTC/USDT Bought: April 6, 2023 Sold: Not yet sold ETC/USDT Bought: April 6, 2023 Sold: Not yet sold N/A N/A April 22 (Sat) ETC/USDT Bought: April 6, 2023 Sold: April 22, 2023 +500 USDT 50 USDT April 23 (Sun) BTC/USDT Bought: April 6, 2023 Sold: April 23, 2023 +100 USDT 10 USDT New settlement period starts April 24 (Mon) ETH/USDT Bought: April 24, 2023 Sold: April 24, 2023 +300 USDT 30 USDT April 25 (Tue) BTC/USDT Bought: April 24,Published on Nov 6, 2023Updated on Mar 3, 2026279What onboarding information is required for the government-owned enterprise?
Government-owned enterprises are government agencies, ministries, companies, or funds with 50% or greater national or local government ownership. These entities are typically created to engage in commercial activities on behalf of the government.Who are the key persons for a government-owned enterprise?Published on Oct 13, 2023Updated on Mar 19, 202661Zero-Knowledge Proofs: what are zk-STARKs and how do they work? (zk-STARK V1)
Low-degree polynomial extension: using the above polynomial constraints, we can obtain a computation trace polynomial of length uts * N. For security reasons, we perform commitment to the polynomial on a larger evaluation domain, with the domain amplification factor as extension_factor. In the above case, we could calculate a polynomial p(x) from I(x). When we use an extension_factor of 8, we will calculate another 32(8-1)* points on p(x).Published on May 10, 2023Updated on Sep 8, 2025178Lead traders: Spot lead trading guidelines
Sold: April 20, 2023 -500 USDT 0 April 21 (Fri) No new buy orders BTC/USDT Bought: April 6, 2023 Sold: Not yet sold ETC/USDT Bought: April 6, 2023 Sold: Not yet sold N/A N/A April 22 (Sat) ETC/USDT Bought: April 6, 2023 Sold: April 22, 2023 +500 USDT 50 USDT April 23 (Sun) BTC/USDT Bought: April 6, 2023 Sold: April 23, 2023 +100 USDT 10 USDT New settlement period starts April 24 (Mon) ETH/USDT Bought: April 24, 2023 Sold: April 24, 2023 +300 USDT 30 USDT April 25 (Tue) BTC/USDT Bought: April 24,Published on Oct 30, 2023Updated on Mar 18, 2026195What is OKX keyless wallet?
For more details, you're welcome to visit GitHub - okx/threshold-lib: Threshold Signature Scheme, 2-of-n, for ECDSA and Ed25519.Published on Aug 1, 2023Updated on Jan 27, 2026210Official Rules for McLaren Race Rewind Fandom Digital Collectibles for Australia and Brazil
Each of the first 13 Entry Periods will start at 10:00 AM GMT on the Friday before the race and end at 10:00 AM GMT on the Monday after the race. The 14th Entry Period will start at 10:00 AM GMT on 13 December 2024 and end at 10:00 am GMT on 23 December 2024. OKX’s computer is the official time-keeping device for the Promotion. How to Enter: Click here to log in to your OKX Web3 wallet.Published on Jul 19, 2024Updated on Feb 9, 20261What are the cryptoassets that are listed on OKX in the United Arab Emirates (UAE)?
MINA Mina Protocol MOODENG Moo Deng MORPHO Morpho MOVE Movement NAVX NAVI Protocol NC Nodepay NEAR Near NEIRO NEIRO_ETH NEO Neo NFT ApeNFT NMR Numeraire NOT Notcoin OKSOL OKSOL OL Open Loot OM MantraDAO OMI Ecomi ONDO Ondo Finance ONE Harmony ONT Ontology OP Optimism ORBS Orbs Network ORDI ordi PARTI Particle Network PAXG PAX Gold PENDLE Pendle PENGU Pudgy Penguins PEOPLE ConstitutionDAO PEPE Pepe PERP Perpetual Protocol PHA Phala Network PI Pi PIXEL Pixels PNUT PNUT POL POL token POR Portugal NationalPublished on Sep 18, 2024Updated on Nov 17, 20258Why did my identity verification fail?
Please re-upload an acceptable identity document, such as your passport, or national ID card. Invalid Proof of Address The proof of address shows another person’s name instead of yours. You submitted proof of address document is not acceptable. Your name and full residential address must be clearly displayed on the document. In addition to identity documents, proof of address must be issued within the last three months. Documents older than three months will be rejected.Published on Sep 5, 2023Updated on Feb 23, 202611,508How do I sell crypto?
Why am I only able to select certain payment methods? There are two reasons why: a. The amount you've entered is lower than the selling limits of certain payment methods b. To comply with local laws and regulations, the payment methods available to you on your account will be limited to those that are appropriate based on the identity verification documents you've provided during onboarding to OKX.2. Why am I encountering a Sell unavailable message?Published on Aug 10, 2023Updated on Nov 17, 20252,228