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X Layer upgrade and OKT/OKB asset handling FAQ
OKTChain will continue operating until January 1, 2026. Before this date, you can deposit OKT to the platform at any time. Deposited OKT will be automatically converted to OKB based on the same average closing price rules.How are other on-chain assets on OKTChain handled? OKTChain will continue operating until January 1, 2026. You should manage and withdraw other on-chain assets before this date.How do I exchange OKT from a cold wallet for OKB?Published on 13 Aug 2025Updated on 29 Jan 202625Passkey FAQ
If you've changed devices, you can still log in by scanning the QR code using a device that supports iOS 18 or above, or any other compatible device. When setting up a new passkey, we recommend keeping your old device nearby. With Bluetooth enabled on both devices, scan the QR code from your old device to authorize and complete the setup.3. I updated to iOS 18 but can't create a passkey. What should I do?Published on 19 Mar 2025Updated on 4 Mar 2026116A beginner's guide to identity verification
the last 3 months by your state or local government, your employer's Human Resources or finance department, and university or college10.Published on 25 Sept 2023Updated on 16 Mar 20266,447How do I create passkeys? (app)
(The standalone Passwords app requires iOS 18+.) Passkeys can sync across devices using the same Apple ID. Android: Passkeys depend on Google services, so your device must be able to access Google. 2. Open the OKX app, go to menu, and select Profile and settings Select menu at the top left corner 3. Find the Security in the User center Select Security on the user center page 4. Select Passkeys Select Passkeys to continue 5.Published on 16 Aug 2023Updated on 16 Mar 202612,738How can I do spot trading with the Jupyter Notebook?
acctLv == "2": 14 print("Single-currency margin mode") 15 elif acctLv == "3": 16 print("Multi-currency margin mode") 17 elif acctLv == "4": 18 print("Portfolio margin mode")10.Published on 29 Sept 2023Updated on 10 Sept 2025543Why did my identity verification fail?
Under 18 Years Old Users must be 18 years old or above to complete identity verification. Country/Region Not Supported Our services are not available in all countries or regions. Certain jurisdictions are restricted or may only receive limited services.Published on 5 Sept 2023Updated on 23 Feb 202611,506What is the New User Full Rebate Program?
Users from the following countries or regions (subject to verification information) may not be eligible to participate in this campaign: please refer to clause 3 of OKX's risk and compliance disclosure.Published on 16 Mar 2026Updated on 16 Mar 2026Supercharge your supercharts Terms & Conditions
Example: If a user's FTT is on October 15, 2025, at 14:00:00 UTC, their Eligibility Window to participate and earn rewards will close on January 15, 2026, at 14:00:00 UTC.Published on 1 Oct 2025Updated on 6 Nov 202528OKX Australia - Refer a Friend Program
The RAF program commenced on 14 May 2024 18:00 AEDT and will continue until such time as OKX, in its sole discretion, decides to terminate the promotion ("Campaign Period"). The Requirements for the RAF Program are as follows: Access your invitation link or code by logging in to your OKX account and going to "More" > "Referral" on www.okx.com, or the Referral Page on the OKX app. Share your invitation link or code with a friend who does not have an OKX account.Published on 30 Jan 2025Updated on 17 Nov 202523What are Source of Funds (SoF) and Source of Wealth (SoW)?
income (past 12 months) Accountant Letter Issued within the last 3 months with business ownership confirmation Distribution Record Shows recent profit withdrawals or distributions Others Issued within the last 3 months with compensation or business ownership confirmation Investment returns Investment Account Statement Issued within the last 3 months Retirement Account Statement Issued within the last 3 months Brokerage Statement Issued within the last 3 months Bank Statement Shows investment incomePublished on 24 Dec 2024Updated on 4 Mar 2026718Index components weightage adjustment FAQ
You may refer to the table below for the changes: Changes Before After 3 or more index components are available Components are weighted equally Components are weighted by their pre-set weighted values Component's price deviation limit The deviation limit was ±3%. If a component's price deviates more than 3% from the median price of all components, the component's price will be taken at 97% or 103% The deviation limit was updated from ±3% to ±2%.Published on 14 Dec 2023Updated on 12 Feb 202613What are the rules for P2P order cancellation?
User types Conditions that trigger the restrictions New OKX users: Completed less than 3 P2P trading orders since registration (including both buy order and sell order) More than 5 cancellations before payment on the same day, or more than 3 cancellations after selecting Payment Completed Old OKX users: Completed 3 or more P2P trading orders since registration (including both buy order and sell order) More than 3 cancellations before payment on the same day, or more than 1 cancellation after selectingPublished on 16 Aug 2023Updated on 28 Jan 20261,748Address type upgrade FAQ
Example 2: Entry 1: (Standard) Address A Entry 2: (Universal) Address A Entry 3: (EVM) Address A These addresses will be merged to Entry 3, which allows withdrawals of any crypto selected for EVM compatible networks.How does the verification period works after the address type upgrade? If you have multiple entries for the same address with different verification statuses, examples: Entry 1: (Standard) Address A is non-verified. Entry 2: (Universal) Address A is verified until next week.Published on 26 Aug 2025Updated on 30 Dec 2025858How can I do derivatives trading with the Jupyter Notebook?
How can I get transaction details for derivatives trading with the Jupyter Notebook via Get transaction details (last 3 days) and Get transaction details (last 3 months)? # Get transaction details (last 3 days) result = tradeAPI.get_fills() print(result) # Get transaction details (last 3 months) result = tradeAPI.get_fills_history( instType = "SWAP" ) print(result)13. How can I get positions for derivatives trading with the Jupyter Notebook via Get positions?Published on 28 Sept 2023Updated on 12 Feb 2026193How do I verify OKX's ownership and balance of the wallet address?
The balance of all addresses of ETH at the specified height is displayed based on the returned result The balance of all addresses of ETH at the specified height 3.Published on 26 Sept 2023Updated on 26 Jan 2026995