Video Guide You can easily withdraw cash from your OKX account using our cash withdrawal feature. We offer a variety of local currencies and cash withdrawal methods based on your region. Log in to your OKX account to see what's available for you. Here's how to access our cash withdraw feature, once you log in to your OKX account from mobile app or website:How do I access the cash withdrawal feature?

Video guide You can easily send cash to your OKX account using our cash deposit feature. We offer a variety of local currencies and cash deposit methods based on your region. Log in to your OKX account to see what's available for you. Here's how to access our cash deposit feature, once you log in to your OKX account from mobile app or website:How do I access the cash deposit feature?

To comply with local laws and regulations, you'll need to verify the ownership of the receiving account during the cash withdrawal process. Verify by making a cash deposit into OKX with the same account. Web: verify the ownership of receiving account for the first time cash withdrawal App: verify the ownership of receiving account for the first time cash withdrawalFAQ1. Why am I not able to see the "Withdraw AUD" feature?

How do I check my cash deposit history? You can review your deposit history: On the web: select Assets > Deposit > All deposits On the app: go to Portfolio, select AUD to view the transactions you've made Web: all deposits on the deposit page App: transactions on the Portfolio page7. Where do I find limits, fees and processing time details for cash deposit? Payment limits, fees and processing time information will be displayed on the payment method. For more details, check here.

After the deposit is successful, you will see a debit authorisation on your card Funds will be available for trading immediately after the deposit is completedOn the web Log in to your account on app.okx.com, select Deposit, and select Cash to initiate a cash deposit After selecting Deposit from the main menu, select Cash and Visa/Mastercard before proceeding with Next Select Visa/Mastercard and select Next Select Add card, skip this step if you have already added a card Effortlessly add the card

You can convert the unavailable funds back to cash and withdraw the equivalent value of recently deposited cash (in local currency) to your linked bank accounts.Can I still buy, sell, and trade crypto that's unavailable for withdrawal (not part of crypto available for withdrawal)? Yes, you can still buy, sell and trade on our platform at any time.

No cash value: Cannot be exchanged for cash, credit, or crypto. Merchant handles redemption: If you face issues, report it directly from the coupon detail page.What if I can't access or use the coupon? If you're having trouble with a code: Open the Coupon Detail Page Select I’m having an issue with the code option or review the coupon's specific terms for more infoFAQ1. Can I use the same coupon more than once? No, each coupon is for single-use only.2. Where can I check the coupon's validity?

Portfolio page on OKX appKey Features of the Portfolio Page: Clear Breakdown: Easily see the separation between your cash holdings (e.g., Australian Dollars), your crypto assets. Quick Actions: Use the top tabs to efficiently deposit or withdraw cash and crypto, or buy and sell your assets with just a few taps. Asset History: Tap on any asset, like AUD or a specific cryptocurrency, to review all trades, transactions, and available actions related to that asset.

On the app Log into your account on our OKX app, select Buy and sell Open buy crypto page Select Buy and the crypto you want to buy Select your preferred cash currency, and insert the amount you want to spend or the crypto amount you want to buy. Then select your preferred third-party channel in the Payment method before selecting Preview order.

For spot trading under spot or spot and futures mode, please set tdMode='cash'. For spot trading under multi-currency margin or portfolio margin mode, please set tdMode = 'cross'. You'll find below a quick explanation of how to figure out what mode your current account is configured as.9. How can I figure out what mode my current account configured as?

This is due to some banks recognizing this payment as cash advance. Please check with your bank for further details.4. Why am I receiving an error when adding a debit or credit card? If you're experiencing difficulty with adding your card, please double-check that the card details you entered are accurate. If you're still having issues, reach out to us here for assistance.

After completing the cash transfer process, then only click "I have paid" inside our platform. Use and verify your Anti-Phishing Code for email authenticity. Click Appeal immediately if anything seems suspicious.What do I need to do If I’ve been scammed? Always use the Appeal button directly on your P2P order before canceling. Keep all evidence safe—this includes chats, payment receipts, fake emails, and the order ID.

We only support plans fixed at the cash amount for recurring buy at this time.2. When will my recurring orders be executed? Your recurring orders will be automatically executed at the time you set up your plan and on the frequency you selected. If you create a weekly plan at 11:05 AM on Tuesday, your future orders will be completed every Tuesday at 11:05 AM. You can check the date of your next order with your plan details.3. How do I manage my recurring buy plan?

Why was my online shopping or food delivery receipt rejected? We’re sorry, but online shopping or food delivery receipts are not accepted as valid Proof of Address documents. Please submit an alternative valid document. What should I do if my bank, credit card, or e-wallet statement does not display my address? Document formats may vary depending on the issuing institution.

Does OKX hold crypto or cash? We only hold onto the seller's crypto once the order is made, for security (otherwise known as escrow). Escrow is a legal term used when a third party holds the assets in a transaction until an agreement has been met between the buyer and the seller. We don't hold onto cash or freeze any payments from the buyer as the payment is made offline — from card to card (or from wallet to wallet).