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How do I use the custom formula feature?
Analyze performance: Assess a token's strength by directly comparing its performance with others. By leveraging the custom formula feature, traders can gain a more customized and data-driven approach to market analysis, ultimately enhancing decision-making and trading efficiency. Learn how you can use the custom interval feature here.Published on 5 Mar 2025Updated on 10 Sept 20253What's OKX Security Assistant?
Full disk scan (recommended): use trusted security software, update virus definitions, and perform a full scan Reinstall the operating systemHow do I self-check for trojans or address tampering risks? If you encounter situations such as “deposit or withdrawal address appears to be replaced” or “address changes after pasting,” perform the following checks:Compare addresses across devices Compare the deposit or withdrawal addresses shown in the app and on the official website.Published on 15 Jan 2026Updated on 13 Feb 20267How do I authorize a new device when I log in?
When entering the verification code and completing facial verification, please ensure both steps are performed in the same IP network environment. If the network environment differs between the web and app, to complete the process more smoothly (such as resetting your password), we recommend performing the operation directly in the app. Depending on your country and available choices, you may need to take certain steps in order to authorize your device.Published on 31 Aug 2023Updated on 16 Mar 202613,674How do I change my email?
Enter the two-factor authentication (2FA) code to continue Note: select Unable to verify if you can't complete the verification You'll receive an email confirmation in your new email upon successfully changing your email Note: you're not allowed to perform withdrawals or use P2P trading to sell crypto within 24 hours after you've changed your email address.Published on 6 Sept 2023Updated on 9 Feb 20264,036How do I make a withdrawal? (app)
How to perform security verification for withdrawals? To ensure asset security, security verification must be completed before withdrawing. You can't disable or switch verification methods, please follow the prompts on the page.Published on 22 Aug 2023Updated on 19 Mar 20265,780How do I explore new tokens?
It highlights trending tokens, provides detailed information on each token, including market performance and trading volume, and features expert insights and analysis to help you make informed decisions. Additionally, you can set up alerts for newly listed tokens to ensure you never miss an opportunity. provides a comprehensive overview of the latest tokens available for trading.Published on 9 Aug 2024Updated on 17 Nov 2025How do I discover new tokens?
It highlights trending tokens, provides detailed information on each token, including market performance and trading volume, and features expert insights and analysis to help you make informed decisions. Additionally, you can set up alerts for newly listed tokens to ensure you never miss an opportunity. provides a comprehensive overview of the latest tokens available for trading.Published on 9 Aug 2024Updated on 10 Sept 202555Convert FAQ
The platform may perform maintenance or upgrades to the convert feature from time to time, which can cause the convert function to be temporarily unavailable. During maintenance, you can still exchange assets via spot trading.Published on 27 Sept 2023Updated on 3 Mar 20261,494OKX Australia - New User Bonus Program
Past performance is not indicative of future performance - never risk more than you are prepared to lose. Read our Terms of Service and Risk Disclosure Statement for more information. Copyright © 2024 OKXPublished on 10 June 2024Updated on 17 Nov 202568OKX P2P verified merchant service agreement
The affected party will notify the other party in writing within five (5) days after the beginning of any such cause that would affect its performance.Published on 15 Sept 2023Updated on 28 Jan 2026706Why is my withdrawal taking longer than usual?
We will perform cold-to-hot wallet asset transfers from time to time to manage the inventory. However, if assets in hot wallets are not sufficient to meet user withdrawal demands, an extra step is needed to transfer cold wallet assets to the hot wallet. This may cause delays of up to 24 hours to receive withdrawals. Learn more about hot and cold wallets. If you prefer not to wait, you may cancel the withdrawal request yourself. After cancellation, the current withdrawal process will be cleared.Published on 29 Feb 2024Updated on 12 Feb 2026198How do I secure my account after detecting unusual activity?
Go to Menu > User center > at Profile, look for Connected accounts > Unlink any social account which is not linked by you.Use a secure device We strongly recommend performing all security-related actions on a trusted device that’s free of malware. If your previous device may be compromised, it’s best to use a secure device for any account recovery or checks to reduce the risk of unauthorized access.Published on 21 Mar 2025Updated on 12 Feb 202630How do I find the Marketcap feature?
Stay updated: monitor the overall crypto market performance, including price fluctuations and volume trends. Compare assets: view rankings of cryptocurrencies based on market cap, liquidity, and other key metrics. Identify trends: detect bullish or bearish market conditions and adjust your trading strategies accordingly.How do I find the Marketcap feature?Published on 27 Feb 2025Updated on 10 Sept 20256OKX Australia - Refer a Friend Program
Past performance is not indicative of future performance - never risk more than you are prepared to lose. Read our Terms of Service and Risk Disclosure Statement for more information.If you would like to opt out of marketing communications, please click here to unsubscribe. Copyright © 2025 OKXPublished on 30 Jan 2025Updated on 17 Nov 202523Supercharge your supercharts Terms & Conditions
Past performance is not indicative of future performance - never risk more than you are prepared to lose. Read our Terms of Service and Risk Disclosure Statement for more information. If you no longer want to receive our marketing communications, please unsubscribe here.Published on 1 Oct 2025Updated on 6 Nov 202529