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How to fix passkey error 50162 on Android devices
Passkey error 50162 may appear on Android when Google Play services encounter an issue during passkey verification. When Google Play fails to complete the verification process, it triggers error 50162. You can fix it by updating Google Play services or deleting the damaged passkey stored in your Google Password Manager.How to fix passkey error 50162? We recommend two solutions.Published on Dec 8, 2025Updated on Dec 26, 20251,717How do I activate my Pay?
To ensure the best security and reliability, we strongly recommend using the native passkey management tool—Passwords—to create, store, and manage your passkeys. Learn more about Pay Passkey here.Published on May 2, 2025Updated on Apr 10, 20264,941Pay account FAQ
Note: on-chain transactions require a network fee to be paid in the network's native crypto. Earn interest automatically on idle USDG held on X Layer. Swap assets from multiple supported chains into USDC, USDT, or USDG on X Layer for payments.How can I sync or recover my Pay account? You can easily sync your passkeys using a cloud backup through iCloud (iOS) or Google Password Manager (Android).Published on Apr 28, 2025Updated on Mar 30, 2026538Pay passkey setup FAQ
If no passkey pop-up appears; On the iOS system, install and open the Passwords app plus enabling iCloud Keychain, while on the Android system, set Google as Autofill and update Google Play Services Restart phone Close and reopen OKX app If biometric setup is incomplete; Passkeys require Face ID/Touch ID (iOS) or fingerprint/face unlock (Android) plus a passcode/screen lock.Published on Dec 18, 2025Updated on Jan 2, 2026How do I manage my assets in my OKX wallet? (app)
The fee must be paid using the native token of the blockchain you are transferring on.Published on Sep 25, 2023Updated on Apr 7, 202617,610How do I create passkeys? (web)
You can reset the existing passkey or add a new one before removing any passkeys you no longer wish to keep.Create a passkey Before you create a passkey, make sure you at least have: A device with Windows 10 or macOS Ventura, or A mobile device running iOS 16.0.0 or Android 7.0 or later, or A USB security key that supports the FIDO2 protocol Make sure you're using a FIDO-supported browser with: Chrome 109 or above Safari 16 or above Edge 109 or above Log in to your account at okx.com and go to ProfilePublished on Aug 16, 2023Updated on Jan 29, 20264,259Passkey FAQ
For example, if you originally created a passkey on an Android phone but are now using an iPhone, the system won't detect a stored passkey. To continue, tap Use another device and scan the QR code with the device where your passkey was originally set up.5. Does Android support fingerprint login for passkey? Yes. When setting up a passkey on Android, you can choose to use common biometric methods such as fingerprint or face recognition for easier and more secure access.6.Published on Mar 19, 2025Updated on Mar 4, 2026118Security audit report collection
Certik OKX Wallet front-end, mobile (iOS/Android) and SDK components audit report - 2024.05.23 The front-end, mobile (iOS/Android) and SDK components of OKX Wallet have passed the security audit by CertiK: A portion of Mobile App Source Code which contains both the iOS and Android components responsible for wallet creation/import, password management and data backup to cloud platforms.Published on Nov 11, 2022Updated on Jan 27, 20267,079How do I create passkeys? (app)
Before you create a passkey, make sure you at least have: A mobile device with iOS 16.0.0+ or Android 7.0+, or A USB security key that supports the FIDO2 protocol Note: iOS: Requires iOS 16.0+ and the system Passwords app. Update iOS or reinstall the app if needed. (The standalone Passwords app requires iOS 18+.) Passkeys can sync across devices using the same Apple ID. Android: Passkeys depend on Google services, so your device must be able to access Google. 2.Published on Aug 16, 2023Updated on Apr 10, 202612,951How do I add OKX widget on my phone?
On Android We offer a wide variety of widgets on Android. These are as below: Homescreen widget: keep track of the price movements of your selected trading pairs Floating widget: monitor price movements of your selected trading pairs, or your open positions' PnL even if you're using other apps Settings and features vary by device and Android version. The steps might be different on your phone.How do I add homescreen widget?Published on Aug 15, 2023Updated on Apr 10, 20265,883Disabling cloud sync on your authenticator app
Google Authenticator (iOS & Android): Open Google Authenticator and select the Profile icon in the upper right corner to check if you're logged into a Google account: Not logged in: cloud sync is automatically disabled, and no further action is required. Logged in: cloud sync is enabled by default. Log out of your Google account to disable it.Microsoft Authenticator Cloud sync is disabled by default.Published on May 12, 2023Updated on Apr 10, 20264,594How do I create a DEX trading wallet?
When creating a Passkey wallet, you’ll need to log in to a cloud service where your wallet will be backed up automatically: Completed identity verification Created a Passkey in the exchange A device that supports Passkey (iOS 16+ or Android 8+ with Google services access) An email address that complies with the zkEmail standardHow do I create a DEX trading wallet? Entry point: the first time you trade a DEX token, go to the trading page or asset page and select Create Wallet.Published on Jan 29, 2026Updated on Jan 29, 20261CeDeFi Trading FAQ
Network (gas) fee: We cover all blockchain gas fees or network fees on your behalf, so that you could trade DEX assets without needing to maintain separate balances of SOL, ETH, or other native tokens for gas. Processor fee: Applies only when you're funding your CeDeFi trade with a card/bank/third‑party on‑ramp; shown as Processor fee on the Preview screen.Published on Jan 29, 2026Updated on Jan 29, 20265How do I set up wallet release for my DEX trading wallet?
address into the Recipient Address field To transfer a native token, select Native token under Asset type Select Native Token as your asset type If the amount entered is greater than your balance, the transaction will be stopped immediately.Published on Jan 29, 2026Updated on Jan 29, 2026Convert to Pay FAQ
The fee for conversions is paid using the native token of the From chain. For example: If you're converting USDT on Ethereum, the fee will be paid in ETH. The fee amount will be deducted from your Pay account at the time of conversion. Please ensure that you have sufficient native tokens in your smart account to cover the fee; otherwise, the conversion can't proceed. Note: if you're converting between X Layer assets, the fee will be covered by us.8. Why did my convert fail?Published on May 23, 2025Updated on Mar 31, 202621