All
FAQ
Announcements
Product documents
OKX launches a new structured product Seagull
Go to Grow > Earn > Structured Products > Seagull Select a strategy Choose Bullish Seagull if you expect the price to rise Choose Bearish Seagull if you expect the price to fall Select underlying BTC or ETH Select term and APR based on your risk appetite Subscribe with at least 10 USDT, 0.0001 BTC or 0.001 ETH We offer the following Seagull products: | Strategy | Bullish Seagull | | Bearish Seagull | | | --- | --- | --- | --- | --- | | Product | Bullish on BTC | Bullish on ETH | Bearish on BTC |Published on Nov 8, 2023Updated on Nov 17, 2025Announcements283How do I withdraw USD with an international wire transfer?
International wire transfers are only available to individuals residing in eligible states in the European Union (EU). If eligible, you can easily withdraw USD via wire transfer to your bank.How do I make a USD withdrawal via international wire transfer?Published on Dec 31, 2024Updated on Dec 26, 2025FAQ9How do I deposit USD with an international wire transfer?
International wire transfers are only available to individuals residing in eligible states in the European Union (EU). To deposit USD via wire transfer, go to your bank account online to send a transfer to your account with us. Start a transfer request using the transfer details that we provide on our app or website.How do I make a USD deposit via international wire transfer?Published on Dec 31, 2024Updated on Dec 26, 2025FAQ9How do I effectively execute a trade with precision?
Toggle the options of TP/SL to your desired price level Learn how you can set up and manage stop-loss and take-profit orders with the order line here.Always keep a trading journal Track your trades with our future analysis tool. Discover how you can use it here. Monitor your trading effortlessly with our future analysis tool The frequency of monitoring your trades depends on your trading strategy: Day traders: check your trades frequently, possibly every few minutes or hours.Published on Jun 21, 2024Updated on Mar 4, 2026FAQ66System upgrade on Sep 14, 2023, 06:30-06:40 UTC
The following features won’t be available during this time: Deposit, withdrawal, transfer, convert, financial products (simple earn, structured products, on-chain earn, loan), buy with card, P2P, red packets, mystery box, etc. Visiting pages and viewing records won’t be affected. During the upgrade period, users with open positions are unable to add margin through transfer. Please evaluate your account risk based on the position/account margin level, and add the margin in advance if needed.Published on Sep 12, 2023Updated on Nov 17, 2025AnnouncementsChanges to V5 API WebSocket subscription parameter and URL
Channel type Channels Block trading Rfqs channel: rfqs Quotes channel: quotes Structure block trades channel: struc-block-trades Public structure block trades channel: public-struc-block-trades Public block trades channel: public-block-trades Block tickers channel: block-tickers Algo and strategy trading Algo orders channel: orders-algo Advance algo orders channel: algo-advance Spot grid algo orders channel: grid-orders-spot Contract grid algo orders channel: grid-orders-contract Moon grid algo ordersPublished on Apr 24, 2023Updated on Nov 17, 2025AnnouncementsBeneficial Ownership FAQ
For example, the owner of an institution’s parent company could be deemed the institution’s beneficial owner, depending on the organizational structure between the institution and its parent.Why does OKX need to know my institution’s ownership structure?Published on Oct 10, 2024Updated on Dec 1, 2025FAQ6How do I determine my company type and understand which documents I need to prepare?
Memorandums and articles of association and similar formation documents can be helpful.Review your organizational structure Additionally, you can review your institution's ownership structure, division of management, and governance model to identify the most appropriate classification for its legal structure.Published on Oct 13, 2023Updated on Feb 12, 2026FAQ129OKX to enhance new features in portfolio margin mode
The specific updates are as follows: Richer offset structure types: Incorporate spot orders into the derivatives offset system (distinct from spot assets). Adding offset structures for spot and derivatives orders (Offsetting orders in the Liquid Marketplace can significantly reduce the margin in use). More flexible spot offset quantity adjustments: Allow users to customize the number of spot assets included in the derivatives offset structure.Published on May 31, 2024Updated on Nov 17, 2025AnnouncementsWhat's KYC: What to expect and why it matters?
Ongoing monitoring We monitor your account activity in real time using advanced systems If we detect unusual transactions or behavior, we may contact you for clarification This helps stop fraud before it affects you5. KYC refresh You may be asked to reconfirm or update your details—especially when your ID expires, or laws in your region change6.Published on Jun 24, 2025Updated on Jan 15, 2026FAQ51How do I make a withdrawal? (web)
Internal transfer Select crypto to withdraw and internal (free) withdrawal method Select crypto and internal withdrawal method to withdraw Complete the withdrawal details and select Next Select recipient and insert the recipient info (Phone number / Email / Sub-account / UID) Note: the withdrawal recipient needs to be a verified user, learn more on how you can be verified here.Published on Aug 20, 2024Updated on Nov 17, 2025FAQ8OKX will discontinue Shark Fin products soon
You can still view and manage your orders by going to Explore > Structured Products or Assets > Structured. For other low-risk earning opportunities, check out Simple Earn and Onchain Earn. Thank you for your understanding and support so far. OKX will continue to provide you with other products and services. OKX team June 30, 2025Published on Jun 30, 2025Updated on Jul 3, 2025AnnouncementsKnow Your Business (KYB) FAQ
The KYB process starts by asking you to provide a range of basic identifying information, such as your institution’s legal name, address, organizational structure, and the identities of key persons in your institution (among other relevant and verifiable information). This identifying information is supported with documentation, such as evidence of formation, organizational structure charts, and identity documents for key persons.Published on Jan 29, 2025Updated on Sep 27, 2025FAQ30PEPE and BCH now available on Dual Investment
How to subscribe on the OKX App: Step 1: Go to Grow > Earn > Structured Products > Dual Investment. Step 2: Select PEPE or BCH. Step 3: Select "Buy low" or "Sell high" and select one of the available products. Step 4: Enter an amount higher than the minimum subscription amount. See the table below to find out the minimum subscription amount for each crypto.Published on Jul 20, 2023Updated on Nov 17, 2025AnnouncementsHow do I make a crypto withdrawal? (app)
Internal transfer: Transfer crypto instantly with zero fees to OKX users.Getting Started Open your OKX app, go to Portfolio, and select Withdraw.Published on Aug 31, 2024Updated on Nov 17, 2025FAQ59