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Why haven’t I received a reply from the blockchain project team?
If you contacted a blockchain project team such as Ethereum and Bitcoin directly and didn’t receive a reply, please note that these projects are independent, public blockchain networks and aren't operated or managed by us. Each blockchain functions as a decentralized system, meaning there's no central support team responsible for individual user requests.How does OKX work with different blockchain networks?Published on Oct 17, 2025Updated on Jan 27, 2026FAQ11Exclusive for Dutch Users - Join Us and the McLaren Racing Team for a Full VIP Trackside Experience in Italy
The winner, along with their guest, will receive McLaren Racing trackside experience tickets, granting them: Access to the event and full McLaren Racing trackside experience each day; A top-tier hospitality experience complete with hotel stay, fine dining, a pit view overlooking the McLaren Racing garage, pit lane walks and appearances with the McLaren Racing team; and Two free flight tickets.Published on Apr 27, 2024Updated on Nov 17, 2025AnnouncementsOKX will list UST for spot trading
TerraUSD was created to deliver value to the Terra community and offer a scalable solution for DeFi amid severe scalability problems faced by other stablecoin leaders like Dai. Thus, TerraUSD promises users a higher level of scalability, interest rate accuracy, and interchain usage.Published on Nov 4, 2021Updated on Nov 17, 2025AnnouncementsFast API Launch
For unsupported brokers, you can connect with API keys manually and create your API keys via /account/my-api/createExample of Connect to OKX via 3Commas: 3Commas is a global leader in crypto algo trading spaces. In order to provide a smooth and safe user experience to connect to OKX exchange, 3Commas is integrated with OKX Fast API.Published on Jan 5, 2023Updated on Apr 1, 2025Product documentationAnnouncement on migration to Unified account
VIP loan In the future, we will carry forward the advantages of the Unified account mentioned above, and provide more innovative functions, including Multi-chart mode, Layout library, Arbitrage mode, Trading bot mode, Saving Service upgrade and continue to be the leader of innovative trading experience in the industry. Manual borrow mode (a margin borrow mode that users can trade after a collateralized loan) will soon be available with Unified account on December 16, 2021.Published on Sep 2, 2021Updated on Nov 17, 2025AnnouncementsRules on Managed Trading Sub-accounts
After unbinding, the trading team will receive an email reminder Trading history: By Default it's set not visible Confirmed by both investor and the trading team, the trading team can set the trading history viewing permission of the managed trading sub-account.Published on Apr 4, 2023Updated on Apr 11, 2025Product documentationManaged Trading Sub Account Feature on OKX
Trading Teams Trading teams or institutions looking to manage assets for various investors.Visualisation of featureBenefits of Managed Trading Sub Accounts Investors Trading Teams Incorporate various trading strategies Enjoy VIP trading rates of the trading teams Have permission over account deposit and withdrawal permission - Trading Team has no access to these features unless given permission by investors Can unbind from the trading team based on certain rules set or when the investors feel theyPublished on Jun 1, 2023Updated on Apr 1, 2025Product documentationStatement regarding the ELT issue
On April 21st, OKX's risk control team detected that the Element Black team had made multiple large deposits to the market-making account, totaling approximately 50,000,000 ELT, which caused the circulating supply to deviate from the disclosed 70,000,000 prior to the launch. On April 23rd, the circulating supply was changed to 112,070,000.Published on May 12, 2023Updated on Nov 17, 2025AnnouncementsStep by Step Guide to Managed Trading Sub-accounts
If you did not bind the trading team to the sub-account in the previous step, click on [Link trading team account]. 2. You may select up to 15 managed trading sub-accounts to bind to the trading team, otherwise proceed by selecting [Next]. 3. Input the trading team UID (this should be requested from the trading team beforehand). Proceed by selecting [Next]. 4. Complete the 2FA to complete the binding process 5. When successful, you will see that the account has a binding status.Published on Mar 21, 2023Updated on Apr 23, 2025Product documentationHow do I check on updates to my support ticket?
This ensures our support team can see your full conversation history, understand the context clearly, and resolve your issue more efficiently. Keeping everything in one place allows us to provide the most accurate and timely assistance possible.What else should I do? Be specific: Clearly explain your issue or the information you’re providing. Include key details: Attach relevant transaction IDs, timestamps, or screenshots to help our team investigate faster.Published on Oct 17, 2025Updated on Mar 12, 2026FAQ41OKX will list POR, ARG, MENGO for spot trading
OKX is pleased to announce the listing of Portugal National Team Fan Token (POR), Argentine Football Association Fan Token (ARG), Flamengo Fan Token (MENGO) on our spot trading markets.Published on Sep 23, 2022Updated on Nov 17, 2025AnnouncementsOKX has completed distributing Movement (MOVE) airdrop
We have completed the distribution of Movement (MOVE) token airdrops to users as per the project team's allocation. Allocated tokens have been deposited to your funding account automatically. Details pertaining to MOVE spot listing can be found in the announcement here. OKX team December 9, 2024Published on Dec 9, 2024Updated on Nov 17, 2025AnnouncementsOKX has completed distributing Major (MAJOR) airdrop
We have completed the distribution of Major (MAJOR) token airdrops to users as per the project team's allocation. Allocated tokens have been deposited to your funding account automatically. Details pertaining to MAJOR spot listing can be found in the announcement here. OKX team November 26, 2024Published on Nov 26, 2024Updated on Nov 17, 2025AnnouncementsWhy is my deposit/withdrawal suspended?
You can also reach out to the project's support team if you need further assistance.Published on Aug 31, 2023Updated on Jan 26, 2026FAQ974OKX has completed distributing Memefi (MEMEFI) airdrop
We have completed the distribution of Memefi (MEMEFI) token airdrops to users as per the project team's allocation. Allocated tokens have been deposited to your funding account automatically. Details pertaining to MEMEFI spot listing can be found in the announcement here. Join our Memefi Learn and Earn campaign now for a chance to share a 30,000 USDT prize pool. OKX team October 23, 2024Published on Nov 22, 2024Updated on Nov 17, 2025Announcements