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Guide to ID and selfie photos for identity verification
The ID should also meet the following requirements: All information, including your profile photo, is clearly legible; Within expiry; Contains your date of birth.How to properly take photos of my ID? Photos of your ID must be in color, and the photographed ID must be the original, not a screenshot, another photo, or a photocopy. The photos of your ID should also show all corners of the ID card or document.Published on Oct 13, 2023Updated on Jan 28, 202613,113Pay Account FAQ
Receive USDG and USDC to your Pay balance to pay others. Use your card to make purchases using USDG and USDC.How can I recover my Pay account? You can easily sync your passkeys using a cloud backup through iCloud (iOS) or Google Password Manager (Android). If the cloud backup isn’t available, you can reach out to our customer support team to recover your passkey (Pay account).How do I set up my Pay account? Setting up your Pay account is simple.Published on Jan 22, 2026Updated on Jan 22, 2026How do I find my user ID (UID)?
You'll see your user ID under Profile > Personal info, and there's a copy option next to your user ID User ID is one of the details shared within the Personal info section You'll need to provide your user ID for any customer support issues. Learn more about your account by visiting our OKX FAQ page.Published on Mar 20, 2025Updated on Dec 3, 2025181Google Pay – Additional Terms
No Warranty Google Pay and the tokenised Card are provided “as is” and without warranties.Published on Aug 8, 2025Updated on Oct 3, 20259Apple Pay – Additional Terms
Your Device & Security You are solely responsible for maintaining control of the Apple Pay-enabled device, passcode, Touch ID / Face ID, and any iCloud credentials. If the device is lost, stolen, or compromised, you must remove the Card from Apple Pay. Data Use We receive limited transaction data from Apple (token, merchant name, amount, and date) and use it only to authorise your purchase, prevent fraud, and comply with law. We do not share this data for marketing.Published on Aug 8, 2025Updated on Oct 3, 20258How do I deposit USD with an international wire transfer?
On the web Log in to your account here, go to Assets, and select Deposit Select Cash and USD balance to start a deposit Select Cash and USD balance to start a deposit Select International wire transfer then select Next to view your transfer details required for your transfer Copy and paste the transfer details to your bank online Include the Reference ID that we provide in a field named "message" or "remarks", or "special instruction" Note: the reference ID is required by us for a successful transferPublished on Dec 31, 2024Updated on Dec 26, 20259How do I buy crypto with Apple Pay?
Log in to your account on OKX app, go to Buy Crypto Select '>' icon under Select your payment method Select your payment method section On the method selection screen, select Apple Pay Select Apple Pay as your payment method Select the crypto and amount you want to purchase, then select Preview your order Review your order and confirm it by selecting Buy Authenticate the purchase using biometrics (Face ID/Touch ID) or your device PINFAQ1. How do I add my card to Apple Pay?Published on Jul 2, 2025Updated on Mar 2, 20265What should I do if my withdrawal was sent to the wrong user ID (UID)?
If you accidentally sent a withdrawal to the wrong user ID (UID) of another OKX user, please note that we can’t directly reverse or recover funds once they’ve been credited to another user’s account. However, there are steps you can take to try and resolve the situation:1. Verify the transaction details Double-check the UID entered during the withdrawal process. Ensure that the withdrawal was completed successfully and credited to the other UID.2.Published on Oct 13, 2025Updated on Jan 27, 202611How do I buy crypto with Google Pay?
What payment methods can I use with Google Pay? You can use Visa or Mastercard credit and debit cards. Note: card issuers may decline certain transactions at their discretion.4. Can I withdraw funds directly to Google Pay or other digital wallets? No, withdrawals to digital wallets like Apple Pay or Google Pay aren't supported. You can withdraw funds to your linked bank account instead.5. Why can't I withdraw the crypto I purchased using Google Pay?Published on Jul 22, 2025Updated on Feb 4, 20263Do I need to pay fees for deposit and withdrawal?
No network fees for deposits You don’t need to pay any fees when depositing crypto into your OKX account. The withdrawal fee is always paid by the withdrawing party, not the receiving party. For example, if an individual (can be you or someone else) deposits crypto into your OKX account, you don’t need to pay the fee. Vice versa, when you withdraw crypto from your OKX account, you’ll be charged the withdrawal fee.Published on Jun 1, 2023Updated on Feb 27, 20265,547Common scam tactics
However, their earnings froze, and they were coerced into paying money to unlock their earnings, resulting in significant financial loss. This case exemplifies the importance of online financial awareness and serves as a reminder to be cautious when presented with too-good-to-be-true opportunities on the internet. It also underscores the need for vigilance and knowledge to protect oneself from online scams.Published on Sep 28, 2023Updated on Feb 6, 20262,575Crypto Tax Reporting (DAC8) FAQ
Format: 1234567T or 1234567TA You can find it on: PPS card Tax documents (Revenue correspondence) Social welfare documents Pay slips • https://www.oecd.org/content/dam/oecd/en/topics/policy-issue-focus/aeoi/ireland-tin.pdf Italy Codice Fiscale (TIN) A Fiscal Code (CF) is usually a 16-character, alphanumeric string. Format: MRTMTT91D08F205J. The code is made up of letters and numbers and includes name, surname, date of birth, year of birth, etc.Published on Feb 23, 2026Updated on Feb 25, 20261How do I create passkeys? (app)
Note: You must complete full security verification, including email verification and Face ID. If you change phones or switch your Apple ID, your existing passkey may stop working and require a reset. Some reset features for iOS users may require iOS 18 or later.Reset passkey If you only have 1 passkey linked to your account, you'll only see the Reset option. This is because your account must always have at least 1 passkey.Published on Aug 16, 2023Updated on Mar 3, 202612,585Unseen City Shirts - The Roses and The Bees - NFT FAQ
They are stored on the blockchain, and each come with unique ID. Digital collectibles are often available in different rarities which can come with associated benefits. In this case, Rare and Ultra Rare digital collectibles unlock Man City prizes. What makes digital collectibles different from physical collectibles? Digital collectibles exist online, they are not a physical object. They are stored on the internet, usually in a digital wallet for safety and security.Published on Apr 19, 2024Updated on Sep 8, 202523Unseen City Shirts - Blue Moon - NFT FAQ
They are stored on the blockchain, and each come with unique ID. Digital collectibles are often available in different rarities which can come with associated benefits. In this case, Rare and Ultra Rare digital collectibles unlock Man City prizes. 3. What makes digital collectibles different from physical collectibles? Digital collectibles exist online, they're not a physical object. They're stored on the internet, usually in a digital wallet for safety and security.4.Published on Apr 25, 2024Updated on Dec 4, 20252