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How to avoid deposit of unsupported tokens?
Stay updated As the crypto asset market evolves, new tokens may be added or removed. Check our announcements regularly to stay informed about the latest supported tokens. Note: By following these steps, you can effectively avoid depositing unsupported tokens, ensuring the security of your assets.Published on Oct 16, 2024Updated on Feb 12, 2026388How do I avoid liquidation with trading tools and features?
What's liquidation? Liquidation occurs when the value of your assets falls below the maintenance margin requirement. This results in your position being forcibly closed to cover the loss. On our platform, it helps prevent traders from owing more than their initial investment.What are the tools and features to help you? Maintain a healthy margin level: a key risk metric in tracking healthy...Published on Aug 2, 2024Updated on Nov 17, 202516OKX x McLaren NFT Sweepstakes Terms & Conditions
Mint an NFT during any Entry Period. If you mint an NFT during the first Entry Period, you will be airdropped the NFTs from the previous 5 races within seven days. If you collect all 24 NFTs in the collection, you will also have an opportunity to mint an NFT during the final Entry Period.Published on Apr 25, 2024Updated on Sep 8, 2025607How do I secure my exchange account?
Face verification The face verification system enhances user security through precise verification checks, including liveness detection and face comparisons. These measures provide an added layer of safety for account activities and user authenticity. This step takes place during identity verification and high risk scenarios, where it matches your live image with the one provided for identity verification during your onboarding stage to ensure consistency.Published on Jun 12, 2024Updated on Mar 23, 20261,319OKX x McLaren: Digital Collectibles FAQs
Utilities must be redeemed within three weeks of the minting window closing. Utilities cannot be redeemed after this time. Once the redemption window ends, or once a utility is redeemed, Rare or Ultra-Rare collectibles will be marked with a stamp to say the utility is no longer available.Published on Jun 5, 2024Updated on Sep 8, 20256McLaren Race Rewind Singapore Winners
We're delighted to open up a special minting period for the audience that attend Singapore TOKEN2049 on September 18th and 19th, 2024. Those who attend the event and download the OKX Wallet are eligible to claim the Singapore GP digital collectible. This collectible is designed to showcase the McLaren x OKX Special livery. Winner Selection: All customers that participate are entered into a random selection generator.Published on Sep 18, 2024Updated on Sep 8, 202513How do I secure my account after detecting unusual activity?
Avoid reusing the same password as your email account. For added protection, clear your browser cache and cookies during this process.Two-factor authentication If you find that the Google Authenticator has been linked and that the action was not performed by you, please reset it immediately. For added account security, we highly recommend enabling two-factor authentication (2FA). Follow the instructions here to link your authenticator.Published on Mar 21, 2025Updated on Feb 12, 202633Disabling cloud sync on your authenticator app
Recommendation: To reduce risk, we recommend disabling or avoiding the use of cloud sync when using an Authenticator.How do I disable cloud sync?Google Authenticator (iOS & Android): Open Google Authenticator and select the Profile icon in the upper right corner to check if you're logged into a Google account: Not logged in: cloud sync is automatically disabled, and no further action is required. Logged in: cloud sync is enabled by default.Published on May 12, 2023Updated on Apr 16, 20264,626X Layer upgrade and OKT/OKB asset handling FAQ
This approach helps avoid unfair conversions caused by short-term price fluctuations and ensures equal treatment for all users.Is there still a relationship between OKB and the OKX exchange? OKB is the native gas token of the X Layer public blockchain and is used to pay on-chain gas fees. X Layer is an open and decentralized public blockchain launched by OKX and isn't limited to serving the OKX exchange.Can OKB be used to offset exchange trading fees? No.Published on Aug 13, 2025Updated on Jan 29, 202628What's liquidation and how do I reduce the risk?
Common risk-reduction practices include: using smaller position sizes adding margin (where appropriate and supported) using isolated margin for clear position-level risk control setting stop-loss / exit rules in advance avoiding overconcentration in a single trade monitoring funding rate impact on open positions Important reminder: X-Perps can move quickly. A position can become risky faster than expected during high volatility.Published on Apr 15, 2026Updated on Apr 15, 2026How do I get started with On-chain Earn?
PoS staking involves holding and staking cryptocurrency tokens to secure the network and receive rewards in the form of newly minted tokens or transaction fees. DeFi protocols enable you to earn rewards by providing liquidity, participating in yield farming, and borrowing or lending cryptocurrency. This guide explores different methods, including mining, staking, liquidity mining, and lending, to help users earn passive income with cryptocurrencies. How can I start earning?Published on Jul 14, 2025Updated on Nov 19, 20256What should I do if I mistakenly withdraw crypto via the wrong network?
To avoid this, we suggest double-checking the crypto network before taking any action. For example, USDC-ERC20 is on the ETH network and USDC-TRC20 is on the TRX network. The above steps are also applicable if you'd like to transfer crypto-ERC20 from the ETH wallet to the OKX Web3 wallet.Retrieve it via MetaMask walletApp 1. Import your third-party wallet into MetaMask wallet via private key.Published on Jan 21, 2025Updated on Apr 3, 2026How can I do derivatives trading with the Jupyter Notebook?
import okx.Account as Account flag = "1" # live trading:0, demo trading: 1 accountAPI = Account.AccountAPI(api_key, secret_key, passphrase, False, flag) result = accountAPI.get_account_balance() print(result)4. What account mode and margin/trade mode are eligible for derivatives trading with the Jupyter Notebook?Published on Sep 28, 2023Updated on Feb 12, 2026196What can help prevent P2P crypto scams and protect my assets?
How to prevent social engineering: Avoid canceling a P2P transaction if you've already sent a bank transfer to the bank account shown in the payment method chosen in the P2P order. Avoid releasing a sell order if you don't see the funds in your bank account (or wallet) added as the payment method in the P2P order. Don't be intimidated by scare and manipulation tactics. Gather screenshots and evidence of your interaction with the scammer to help OKX P2P to settle the dispute.4.Published on Sep 2, 2023Updated on Feb 12, 20261,460How do I deposit EUR with a debit or credit card?
You can skip this step if you have already added a card Provide your card details to add your card, then select Next Provide your billing address, then select Next After adding your card, you'll see the success notification confirming that your card has been added Input your preferred amount, then select Preview Preview your deposit before completing the process Select Submit to initiate deposit via your card Note: your bank may require you to obtain approval via SMS code or through the respectivePublished on Feb 12, 2026Updated on Feb 13, 2026