These limits would be lifted once the five minutes have concluded. Pre-openWhat is Pre-open? Pre-open is a listing mechanism that allows users to place orders in advance before trading officially begins for a spot trading pair.During the pre-open period, orders are collected but no trades are executed.

In any case, we will acknowledge your complaint within five business days from the date of receipt to let you know we are looking into it. In terms of OKX processes, we will generally provide our final response letter to the complaint filed within 15 Business Days, if for whatever reason it is not possible, we will keep you informed of the new timeline to issuing the final response letter.