Currently, OKX has implemented technical optimizations: if an abnormal mobile environment is detected, you will only receive a security alert instead of the app crashing. You are advised to address any issues in your device environment to ensure that the OKX app is used in a secure environment, helping to prevent potential asset theft or loss.What is an anomaly in your device's operating environment?

RPC stands for remote procedure call, which is a protocol that lets your OKX Wallet communicate with a specific blockchain network. By adding a custom RPC, you can manually connect to different networks (like a testnet or a custom EVM-compatible chain) that aren’t preloaded in the wallet. This is especially useful for developers or users exploring new or lesser-known chains. Custom RPCs allow you to manually connect your OKX Web3 Wallet to a blockchain network that isn’t supported by default.

OKX Security Assistant performs in-depth detection of your device environment and identifies risk types that are closely related to asset security, such as: Remote control or trojan-related behavior Malicious processes running in the background When a risk item is detected, a pop-up alert will appear. If the risk persists, the alert may reappear periodically until you take action or choose to ignore it.How do I use OKX Security Assistant?

Scan and upload your files Personal documents, ID images, PDFs, and wallet backups may be silently accessed and sent to remote servers. Remotely control your device Hackers may operate your computer as if they were sitting in front of it, without your awareness. Disable your antivirus software To avoid detection, some malware turns off your security tools or blocks software updates.

These emails commonly try to create a sense of urgency or temptation, for example asking you to “verify your account immediately,” “update your information,” or “claim a reward.”How do I identify a phishing email? Here are a few simple checks that can help you quickly determine whether an email is genuine:1. Check the sender's email address This is one of the quickest ways to identify a suspicious email, OKX uses a set of official email domains. You can view all official contact channels here.

These phishing messages are crafted to look official and may contain urgent alerts.Scammers use these tactics to create a sense of urgency and panic, pushing users to act quickly without verifying the information.What are the common scam tactics? Impersonation tactics: Fraudsters may use the official OKX name to appear legitimate. Common scam messages: Messages claiming account issues, reward collection, or security verification designed to lure users.

I submitted an RFQ on the demo environment and have not received any quotes. How do I get a quote for my RFQ? The most likely reason you wouldn't have received a quote on demo trading is because the counterparty(ies) you've selected isn't checking or responding. To ensure the demo environment provides a valuable learning experience, OKX has created a pricing bot named WAGMI who will automatically respond to any RFQs sent in demo trading.

This makes it an ideal environment for beginner traders to learn the ropes and gain experience before trading with real funds. Testing trading strategies: demo trading provides traders with a platform to test and refine their trading strategies without the risk of losing money. Improved confidence: by practicing in a simulated trading environment, traders can gain confidence in their decision-making skills and strategies before entering the real markets.

When entering the verification code and completing facial verification, please ensure both steps are performed in the same IP network environment. If the network environment differs between the web and app, to complete the process more smoothly (such as resetting your password), we recommend performing the operation directly in the app. Depending on your country and available choices, you may need to take certain steps in order to authorize your device.

A thoughtfully selected color theme is essential for creating a comfortable and efficient trading environment, especially during extended trading sessions. It not only enhances visual comfort by reducing eye strain but also improves the clarity of critical data, enabling you to focus better and make informed decisions. Recognizing the importance of personalization, our platform provides you with the flexibility to tailor the color scheme according to your preferences or surroundings.

We encourage our users to exhibit professional courtesy in discussing and attempting to resolve these matters in order to foster an environment of trust and respect between parties on the platform.What happens if I've made a trade error and my counterparty is anonymous? In this case, please reach out to your account manager or our support team. We will then explain your situation on your behalf to the counterparty while respecting their desire to remain anonymous and work towards a solution.

Re-activate your Trader Mode You can re-activate your Trader Mode by uploading your private key to the TEE (Trusted Execution Environment) to restore signing access You can check more details here: How do I enable or disable my Trader Mode?

If you don’t see OKX listed on the trading panel, select More (three dots button) to view more brokers Select OKX as your broker Choose a live or demo environment for trading, then select Connect Select your environment mode before connect Sign up / Log in to authorise TradingView Note: if you have an OKX account, sign in directly. Otherwise, sign up first. Make sure you have crypto assets in your OKX trading account for trade or deposit If yes, head to the Trade section for trading directly.

We don't control your assets and cannot freeze or move your on-chain funds.Multi-chain token support Currently, trading is supported on major chains such as Solana, Base, and BNB Smart Chain (BSC), with plans to expand to even more blockchains.Compliance and risk management By integrating identity verification, anti-money laundering, and risk control systems, we provide risk ratings and trading restrictions for tokens, ensuring a safer trading environment.

These tactics are deliberately designed to create a false sense of urgency and legitimacy, ultimately pressuring users into making financial commitments that result in loss. Example for scammers pretending to be customer service agents from well-known platforms5. Crypto gift scams One of the latest tactics involves scammers using "gifts" or "bonus events" to deceive users into transferring funds.