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Where do I find limits, fees and processing time details for cash deposit?
Video guide You can easily send cash to your OKX account using our cash deposit feature. We offer a variety of local currencies and cash deposit methods based on your region. Log in to your OKX account to see what's available for you. Here's how to access our cash deposit feature, once you log in to your OKX account from mobile app or website:How do I access the cash deposit feature?Published on 23 May 2025Updated on 12 Feb 202626Crypto available for withdrawal FAQ
You can convert the unavailable funds back to cash and withdraw the equivalent value of recently deposited cash (in local currency) to your linked bank accounts.Can I still buy, sell, and trade crypto that's unavailable for withdrawal (not part of crypto available for withdrawal)? Yes, you can still buy, sell and trade on our platform at any time.Published on 25 Jan 2024Updated on 11 Feb 20263,673How do I use Merchant Coupon Code?
No cash value: Cannot be exchanged for cash, credit, or crypto. Merchant handles redemption: If you face issues, report it directly from the coupon detail page.What if I can't access or use the coupon? If you're having trouble with a code: Open the Coupon Detail Page Select I’m having an issue with the code option or review the coupon's specific terms for more infoFAQ1. Can I use the same coupon more than once? No, each coupon is for single-use only.2. Where can I check the coupon's validity?Published on 19 May 2025Updated on 2 Jan 202619How can I do spot trading with the Jupyter Notebook?
For spot trading under spot or spot and futures mode, please set tdMode='cash'. For spot trading under multi-currency margin or portfolio margin mode, please set tdMode = 'cross'. You'll find below a quick explanation of how to figure out what mode your current account is configured as.9. How can I figure out what mode my current account configured as?Published on 29 Sept 2023Updated on 10 Sept 2025540USDG on X Layer FAQ
USDG is backed 1:1 with cash and cash equivalents and is designed for compliance from the ground up. It aligns with leading global regulations like Singapore's Monetary Authority of Singapore (MAS) and Europe's Markets in Crypto-Assets (MiCA) frameworks. USDG is issued by regulated entities like Paxos Digital Singapore, offering the transparency and oversight that users deserve.Published on 21 Oct 2025Updated on 18 Dec 202511How do I avoid scams from off-site communication in P2P transactions?
After completing the cash transfer process, then only click "I have paid" inside our platform. Use and verify your Anti-Phishing Code for email authenticity. Click Appeal immediately if anything seems suspicious.What do I need to do If I’ve been scammed? Always use the Appeal button directly on your P2P order before canceling. Keep all evidence safe—this includes chats, payment receipts, fake emails, and the order ID.Published on 11 Sept 2025Updated on 26 Sept 202512How do I submit my proof of address (POA)?
Why was my online shopping or food delivery receipt rejected? We’re sorry, but online shopping or food delivery receipts are not accepted as valid Proof of Address documents. Please submit an alternative valid document. What should I do if my bank, credit card, or e-wallet statement does not display my address? Document formats may vary depending on the issuing institution.Published on 5 Sept 2023Updated on 12 Feb 2026844How can I protect myself from scammers?
Does OKX hold crypto or cash? We only hold onto the seller's crypto once the order is made, for security (otherwise known as escrow). Escrow is a legal term used when a third party holds the assets in a transaction until an agreement has been met between the buyer and the seller. We don't hold onto cash or freeze any payments from the buyer as the payment is made offline — from card to card (or from wallet to wallet).Published on 21 Aug 2023Updated on 3 Mar 202611,976How do I navigate to and customize notification settings?
This lets you choose which types of notifications you want to receive and whether you prefer push, web, or email delivery. Currently, notification settings can only be customized on the app. If you’re looking to set up specific price alerts instead, check out our guide here.Published on 8 Oct 2025Updated on 6 Nov 202514How do I connect my Keystone Hardware Wallet to OKX Wallet?
Supported Chains (Compatible with Keystone): App: EVM, ETC, Bitcoin, Litecoin (LTC), Bitcoin Cash (BCH), Dash (DASH) Browser extension: EVM, Bitcoin Features: Send, Receive, Swap, and so on.Getting Started To get started, you may prepare the following: Keystone hardware wallet Get ready with your Keystone 3 or Keystone 3 Pro hardware wallet. OKX app Open the OKX official website, and download the OKX app. You can also search OKX on the App Store or Google Play.Published on 8 Nov 2023Updated on 2 Mar 202612,595How do I sell crypto on OKX P2P trading?
The steps below will help you to understand how to convert BTC and other cryptocurrencies to cash with P2P Trading:How do I sell crypto on P2P Trading?Published on 22 Aug 2023Updated on 27 Jan 20267,387I haven't received the SMS code
Number portability issues: If you recently switched carriers while keeping the same phone number, delivery issues may occur. Please inform customer support for further assistance. If you still don’t receive any messages, follow the steps below to use another authentication method.On the app Select Didn't receive anything? Select didn't receive anything to change different verification method 2.Published on 16 Aug 2023Updated on 3 Mar 202632,211How do I check if an email is officially from OKX via EML file?
This is possible because the email delivery protocol (SMTP) doesn't verify the true identity of the sender. As long as a sender can technically connect to an email server, they can set the "From" address to look like it came from another domain, even when it didn't.What happens when a fake email is sent to you?Published on 24 Nov 2025Updated on 4 Mar 202613What are the most commonly used DApps?
In addition to the normal game content, Catizen also incorporates many social referral factors, such as inviting new users to acquire diamonds and exchanging diamonds for cash. Friend.tech: It's a decentralized social application based on the Base chain, which combines fan economy and on-chain games. Users can enter a specific room to browse content by purchasing the token "KEY." The increase in the number of purchases by users will push up the price of the key.Published on 15 Nov 2022Updated on 12 Feb 2026462TradingView Subscription Codes – Terms and Conditions
Campaign codes are non-transferable, cannot be sold, converted into cash, or combined with other promotions unless explicitly stated by TradingView. The specific expiration date for each code will be provided with the code itself. Codes are valid only for redemptions made before this date. After the initial discounted or free period, the TradingView subscription will automatically renew at its regular, non-discounted price.Published on 23 Jul 2025Updated on 9 Sept 20253