All
FAQ
Announcements
Product documents
Managing RFQs on the RFQ board
What happens if no one quotes my RFQ before it expires? If no one quotes your RFQ before it expires then the RFQ status will change to "expired" meaning it is no longer available. This may be because your RFQ is more complex than any of our Market Makers are willing to price. Try splitting your RFQ into multiple trades, grouping similar instruments together or submitting an illiquid or otherwise...Published on 30 Jun 2022Updated on 10 Sept 2025FAQ15Managing RFQs on the RFQ board (creator)
Live RFQsQuotes for your RFQ If your live RFQ has received a quote from any market makers, you’ll be able to view both the buy and sell price, as well as the spread in basis points (bps) between the two prices. By default, makers have to provide a two-way quote as they don’t know which direction you want to execute in. If there’s more than one quote for your RFQ, there will be a two-dotted line...Published on 7 Mar 2024Updated on 1 Apr 2025Product documentationRules on Managed Trading Sub-accounts
What is a managed trading sub-account A special sub-account type where investors entrust their sub-accounts to trading teams It can guarantee the asset safety of investors and the strategic safety of trading teams, and both parties can enjoy a better VIP rate during the binding periodWhat types of users are suitable for creating managed trading sub-account Users suitable for creating managed trading sub-account are below: Investors create multiple managed trading sub-accounts and authorize differentPublished on 4 Apr 2023Updated on 11 Apr 2025Product documentationManaged Trading Sub Account Feature on OKX
should Protect your trading strategies from investors Enjoy better VIP rates when more managed trading sub accounts are linked (Higher Volume) One platform to manage all their clients' funds Rules on Managed Sub Accounts Refer here (Rules on Managed Sub Accounts)Creation and Processes of Managed Trading Sub Accounts Refer here (Step by Step Guide of Managed Trading Sub Accounts)FAQGeneral Questions: 1.Published on 1 Jun 2023Updated on 1 Apr 2025Product documentationOKX Web3 Wallet has updated approval management
Dear OKX users, As of August 29, 2024, we’ve enhanced the approval management capabilities of OKX Web3 Wallet to ensure an even more secure Web3 experience. The approval management feature now allows you to view all past approvals linked to your wallet address and efficiently filter out any malicious approval poisoning. Note: After this upgrade, you may notice an increase in the number of your approvals.Published on 29 Aug 2024Updated on 17 Nov 2025AnnouncementsHow do I manage my P2P settings?
You can manage your P2P trading settings on the website or in the OKX app (only in Pro mode). Your P2P profile shows your info, reviews, security settings, payment methods, and merchants you follow or block. To find P2P settings, follow these steps: Web: select Buy crypto from the navigation menu > P2P trading > My profile App, Pro mode: open menu and select Buy crypto > P2P trading > ProfileHow do I add or delete payment methods?Published on 22 Aug 2023Updated on 29 Aug 2025FAQ2,523Step by Step Guide to Managed Trading Sub-accounts
Go to [Action] - [Managed trading sub-account settings] 3. Select [Manage unbinding] and enable auto-unbindingPublished on 21 Mar 2023Updated on 23 Apr 2025Product documentationWithdrawal of OKX HK's VASP license application
After the Closure Date, any remaining balances in your OKX account will be deemed as unclaimed property and we will treat them in accordance with our terms of use.Published on 24 May 2024Updated on 17 Nov 2025AnnouncementsA beginner's guide to identity verification
The following types of documents can be used to verify your address for identity verification: Driver's license (if the address is visible and matches the address provided) Government-issued IDs with your current address Utility bills (water, electricity, and gas), bank statements, and property management invoices that were issued within the last 3 months and clearly show your current address and legal name Documentation or voter identification listing your full address and legal name issued withinPublished on 25 Sept 2023Updated on 16 Mar 2026FAQ6,447Futures Grid
You will be brought to a Bot Dashboard where you can manage your running bots. App: Head to OKX Trading Bots homepage, and select 'My bots'. You will be brought to the "My bots" page where you can manage your running bots.Grid bot management features Increase Positions: Enhance your investment by increasing the amount allocated per grid beyond the original value. This adjustment effectively raises the value of each grid from that point forward.Published on 17 Jun 2022Updated on 24 Nov 2025Product documentationWhat's OKX Affiliate Program?
Accordingly, you expressly warrant and undertake to fully comply with all applicable legal, regulatory, and compliance obligations, including, but not limited to, applicable anti-money laundering (AML) compliance, sanctions compliance, marketing and advertising laws, registration and licensing requirements, intellectual property and brand representation, and regulatory updates and changes.Published on 27 Sept 2023Updated on 16 Mar 2026FAQ3,164How do I submit my proof of address (POA)?
If you live with parents or a spouse, you may include a supplementary document, such as a formal attestation from the property owner or leaseholder. The POA must be issued within the last 3 months. The POA must be a clear photo of your original POA or a PDF file can either be a clear photo of your original POA or a PDF file. The POA must match the residential information you provided during your identity verification.Published on 5 Sept 2023Updated on 12 Feb 2026FAQ845What are Source of Funds (SoF) and Source of Wealth (SoW)?
platforms (For example: 2Miners, Nanopool) Equipment Purchase Receipt Shows ownership of mining hardware Tax Document Shows mining income claims Others Proves mining operation Sale of assets (non-digital) Brokerage Account Statement Shows the sale of securities Sale Record Shows official transaction records Legal Professional Letter Shows asset sale details (For example: Lawyer's confirmation) Bank Statement Shows the transaction history of received funds from sale proceeds Tax Statement Shows propertyPublished on 24 Dec 2024Updated on 17 Nov 2025FAQ1OKX x McLaren NFT Sweepstakes Terms & Conditions
$120 Cobranded cap 30 £35 / $45 15 Signed cap 5 £40 / $50 Cobranded cap 30 £35 / $45 16 Signed cap 5 £40 / $50 Cobranded cap 30 £35 / $45 17 Signed overalls 1 £80 / $100 Replica Cap 27 £43 / $54 18 Signed cap 5 £40 / $50 Cobranded cap 30 £35 / $45 19 Signed cap 5 £40 / $50 Cobranded cap 30 £35 / $45 20 2 McLaren Paddock Club tickets for a race in the 2025 racing season (specific race to be discussed with the winner), one hot lap experience, race watch for 2 people, drive to track with a driver or managementPublished on 25 Apr 2024Updated on 8 Sept 2025FAQ607Official Rules for McLaren Race Rewind Fandom Digital Collectibles for Australia and Brazil
Additional Details: Ownership: ewwhen you receive a Fandom NFT in connection with the Promotion, you acknowledge and agree that while you may own such Fandom NFT, you do not own any intellectual property rights in the artwork. Ownership of all NFTs is mediated entirely by the smart contract and our blockchain network. OKX does not investigate and cannot guarantee or warrant the marketability, legality, or value of any NFT. We may not seize, freeze, or modify the ownership of any NFT.Published on 19 Jul 2024Updated on 9 Feb 2026FAQ1