All
FAQ
Announcements
Product documents
OKX Learn to Earn: BTC halving 2024 event rules
28 March 2024, 00:00 UTC - 30 April 2024, 23:59 UTCHow do I participate? Read the provided learning materials and answer all the questions in the quiz. Claim your reward after correctly answering all the questions in the quiz. Rewards shall be distributed to your OKX account within 48 hours upon successful KYC completion. Note: before claiming the reward, you must complete the identity verification on your OKX account.Published on Mar 26, 2024Updated on Aug 28, 20256,6735% Deposit Match Campaign - Terms and Conditions
The campaign offers up to a 5% match on new crypto or cash net deposits to your OKX account based on the fixed tiered deposit thresholds outlined in Section 5. Qualified new deposits include: on-chain deposits of any crypto to your OKX account; USD cash deposits to your OKX account with ACH bank transfer or via debit card; or Direct purchases of crypto on OKX via ACH bank transfer, debit card, or Apple Pay and Google Pay.Published on Dec 1, 2025Updated on Dec 1, 20252How can I do spot trading with the Jupyter Notebook?
In the example below, you are about to place a market order to buy BTC that is worth 100 USD. 1 # market order 2 result = tradeAPI.place_order( 3 instId="BTC-USDT", 4 tdMode="cash", 5 side="buy", 6 ordType="market", 7 sz="100", 8 tgtCcy="quote_ccy" # this determines the unit of the sz parameter. 9 ) 10 print(result)10.4 How can I use the client order ID parameter clOrdId?Published on Sep 29, 2023Updated on Sep 10, 2025543How do I enable allowlist? (web)
For example, if you make a transaction at 7:00 am UTC July 4, 2024, the verification period will be extended to 7:00 am UTC August 3, 2024.How does this impact my existing verified addresses? All existing verified addresses in our withdrawal address book will be placed on a 30-day verification period now.Published on Aug 14, 2023Updated on Feb 12, 2026416Crypto Tax Reporting
Form W-9 and form W-8 collection starting tax year 2026 Starting calendar year 2026, OKX is required to collect form W-9 and form W-8 from OKX US users on the U.S. exchange platform. Form W-9 is collected from OKX US users who are considered U.S. Persons. Form W-8 is collected from OKX US users who are considered Non U.S. Persons. These forms are collected to ensure proper and correct reporting of users' information and reportable transactions to the IRS.Published on Sep 24, 2025Updated on Feb 13, 2026Zero-Knowledge Proofs: what are zk-STARKs and how do they work? (zk-STARK V1)
Here's how the trace table is constructed (for a simple example, 3 users whose maximum usd value is less than 4^6 = 4096): We initialize a table with 32 rows and 5 columns, and we fill the user's values and IDs into row, where k % 8 = 6, and . Every 8 rows is a block, and user asset info are now in backwards of each block. The first user is given virtual 0 balances, so we can publish it to prove that the accumulation of values does not start from a negative value.Published on May 10, 2023Updated on Sep 8, 2025178How do I close my account? (web)
Review your account assets in Trading, Grow, OKX account balance, Web3 wallet balance (if your wallet is connected to your exchange account), untradable assets, and select Continue 8. Close account after your reconfirmation 9. Get SMS/email and Authentication code and Continue to close the account Note: it's required to bind with an authentication app in your account before closing itPublished on Aug 22, 2023Updated on Feb 11, 2026454Crypto gift FAQ
Note: Starting from 04 October 2024, at 16:00 (UTC+8), the gifts will be valid for only 2 days. If not redeemed within this timeframe, they will be returned to the sender's account. When sending a gift, the value of the gifts can't exceed 10,000U within 24 hours. For more detailed information, please refer to the OKX Terms of Service. Note: in order to comply with local regulations, certain features may not be available in your region.Published on Sep 26, 2024Updated on Mar 4, 20261,087Satoshi test FAQ
Failure typically results from sending the incorrect amount or sending it to the wrong address.8. How long do I have to complete the Satoshi test once I start it? You have a time window to complete the Satoshi test from the moment you initiate it. This'll be specified before starting the test. Be aware of this timeframe to ensure timely completion.9. What should I do if the Satoshi test is successful? If the Satoshi test is successful, you can proceed with your withdrawal as normal.Published on May 28, 2024Updated on Oct 15, 202539OKX Learn to Earn with OKX and TON (The Open Network) phase two event rules
OKX users who are holding valid verification document from Russia, Armenia, Azerbaijan, Belarus, Georgia, Kazakhstan, Kyrgyzstan, Moldova, Tajikistan, Turkmenistan, Ukraine, Uzbekistan, can take part in the promo During the Campaign Period and win between 1 and 5 TON (“Reward”). Rewards will be distributed among the participants in accordance with the rules below.Published on Dec 26, 2023Updated on Aug 28, 20254,135What is sub-account?
Regular users can create a maximum of 5 sub-accounts; VIP users can create 20-30 sub-accounts depending on your tier. You can view your tier permissions. If you'd like to enable more trading modes for a sub-account or delete a sub-account, you can only proceed on the web.How do I log in to my sub-account?Published on Aug 22, 2023Updated on Mar 4, 20261,819Unified USD Orderbook FAQ
This unified representation eliminates confusion about which stablecoin is being used while keeping the focus on the trading asset.5. Are there any additional fees for using a specific stablecoin in the Unified USD Orderbook? No additional fees are applied based on your choice of stablecoin. Standard trading fees apply, as determined by your trading fee tier.6. Can I withdraw my balance on a specific stablecoin after trading in the Unified USD Orderbook?Published on Jul 4, 2025Updated on Mar 4, 20264OKX Learn to Earn with OKX and NOT event rules
14 May 2024, 00:00 UTC - 31 May 2024, 23:59 UTCHow do I participate? Read the provided learning materials and answer all the questions in the quiz. Claim your reward after correctly answering all the questions in the quiz. Rewards shall be distributed to your OKX account within 48 hours upon successful KYC completion. Note: before claiming the reward, you must complete the account verification on your OKX account.Published on May 14, 2024Updated on Aug 28, 20251,785How do I fix common issues with DEX trading wallet passkeys?
The Pay passkey is separate and doesn't affect your DEX or Exchange passkeys.8. How do I transfer my assets if my device doesn't support passkeys? Asset transfers must always be approved with your personal passkey. Our platform cannot modify or use your passkey on your behalf. If your device doesn't support passkeys, you have two options: Switch to a supported device (iOS 17+ or Android 14+ with Google Services enabled).Published on Nov 4, 2025Updated on Nov 17, 20251A beginner's guide to identity verification
Note: we do not accept temporary or paper-based IDs, including temporary driver’s licenses or temporary state-issued ID cards.5. I no longer live at the residential address on my document ID. Can I still verify my identity? Yes, you can change the address currently associated with your account to a new address. You may need to provide an additional proof of address document to verify your new address.6. Why do you need my residential address?Published on Oct 9, 2025Updated on Dec 30, 20253