All
FAQ
Announcements
Product documents
How do I join a video call with customer support?
To ensure the verification call runs smoothly, you may use the translation feature on the web Web: translate English to your spoken languageOn the appI can login to my OKX account After logging in, you can find your ticket from My Tickets page Go to Menu Select Get Help under More Select the Check your tickets self-service tool card on the support page to access the My tickets page Locate your ticket under Active tickets, then select Join queue to enter the room.Published on Aug 26, 2025Updated on Mar 19, 202643General X Drops Campaign Terms and Conditions
In the event of any discrepancy between translated versions and the English version of these terms, the English version shall prevail.Published on Feb 12, 2026Updated on Mar 3, 20263.1M+ $SENT X Drops campaign terms and conditions
In the event of any discrepancy between translated versions and the English version of these terms, the English version shall prevail.Published on Feb 4, 2026Updated on Feb 5, 20268M $SPACE Drops Campaign Terms and Conditions
In the event of any discrepancy between translated versions and the English version of these terms, the English version shall prevail.Published on Jan 27, 2026Updated on Jan 27, 20261.25M $FOGO X Drops Campaign terms and conditions
In the event of any discrepancy between translated versions and the English version of these terms, the English version shall prevail.Published on Jan 8, 2026Updated on Jan 16, 2026500k $BREV campaign terms and conditions
In the event of any discrepancy between translated versions and the English version of these terms, the English version shall prevail.Published on Jan 8, 2026Updated on Jan 8, 2026450k XPL - X Drops Campaign Terms and Conditions
In the event of any discrepancy between translated versions and the English version of these terms, the English version shall prevail.Published on Dec 16, 2025Updated on Dec 16, 20251.5M $NIGHT X Drops campaign terms and conditions
In the event of any discrepancy between translated versions and the English version of these terms, the English version shall prevail.Published on Dec 11, 2025Updated on Jan 8, 20261M SEI X-Drops Campaign - Terms and Conditions
In the event of any discrepancy between translated versions and the English version of these terms, the English version shall prevail.Published on Dec 4, 2025Updated on Dec 11, 2025ALL-IN Campaign terms and conditions
Where any discrepancy arises between the translated versions and the original English version, the English version shall prevail.Published on Aug 18, 2025Updated on Nov 17, 20251Deposit Match - Rewards session terms and conditions
Where any discrepancy arises between the translated versions and the original English version, the English version shall prevail.Published on Feb 2, 2026Updated on Feb 18, 20262Las Vegas GP 2025 Poker Chip Campaign Terms and Conditions
Where any discrepancy arises between the translated versions and the original English version, the English version shall prevail. OKX is not responsible for technical, graphic, typographical or editorial errors or omissions. For more information, please visit www.okx.com © 2025 OKX.Published on Nov 18, 2025Updated on Nov 19, 2025US USDG Deposit Match Campaign Terms and Conditions
Where any discrepancy arises between the translated versions and the original English version, the English version shall prevail.Published on Oct 10, 2025Updated on Nov 17, 20257What is the New User Full Rebate Program?
Where any discrepancy arises between the translated versions and the English version, the English version shall prevail. Note: In order to comply with local regulations, certain features may not be available in your region. This Program and its rewards are subject to OKX's eligibility criteria and may be modified at any time.Published on Mar 16, 2026Updated on Mar 16, 2026How do I change my verified name?
Tap the edit icon to edit your name Select Confirm to proceed to change your name Fill in your Full name in English and Full name in Korean, then select Save changes to complete your name change. Select save changes once you've filled in your new namePublished on Mar 18, 2026Updated on Mar 19, 2026
Showing 1-15 of 17 articles