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How can you protect yourself from a phishing attack?
You can set the anti-phishing code in User Center > Security Center > Anti-phishing code. After setting the anti-phishing code, the email sent by OKX will contain the anti-phishing code you set. If there's no anti-phishing code in the email, it's a forged or fraudulent email. Whenever you find an SMS or email is suspicious, you're always welcome to contact our support center that's available 24/7 to verify the authenticity of the message.Published on Aug 17, 2023Updated on Mar 3, 2026FAQ3,697What's a futures trading bot and how do you automate trades with it?
In futures grid mode, you can amplify position size with leverage, enabling you to trade greater volume than otherwise possible. Be warned, though. Leverage is a more advanced tool that carries much greater risk than simple spot trading. If you’re going to trade leveraged positions with the futures grid trading bot, make sure you fully understand the risks first.Published on Dec 26, 2023Updated on Oct 29, 2025FAQ35How do I display historic orders on the chart?
Below is how you can start displaying your historic orders on the chart: Select Display on the trading chart Head over to the main menu on the trading chart and select Display Select Historical Orders Tick the Historical orders option to enable it Your historical orders will appear on the chart Once the page loads up, look up the historical order Hover over the historical order to view the details of your historical trade.Published on Nov 29, 2024Updated on Sep 10, 2025FAQ417How do I capture dual-pronged arbitrage opportunities with the OKX ETH/BTC Bot?
It converts ETH back into BTC at a higher rate, allowing users to accumulate more BTC over time.Why do cryptocurrency traders need the ETH/BTC Grid in their portfolio of investments? The ETH/BTC Bot's grid trading strategy offers a multitude of advantages, making it a compelling choice for cryptocurrency enthusiasts: Direct coin investment For those already holding coins, the bot facilitates an increase in the quantity of the same coin over time.Published on Mar 6, 2024Updated on Sep 10, 2025FAQ27What's Satoshi test and how do I complete it?
Note: if you made a deposit that's meant for Satoshi test but was unsuccessful in the verification process due to failure in meeting the above criteria, the deposit will be locked and you may unlock it by providing the sender's info. Learn more about it here. Satoshi Test Pros and Cons are as below: Pros Cons Reliable method for confirming control over a private address. Multiple criteria are required for a successful test. Supports most networks.Published on May 28, 2024Updated on Feb 17, 2026FAQ61Satoshi test FAQ
You have a time window to complete the Satoshi test from the moment you initiate it. This'll be specified before starting the test. Be aware of this timeframe to ensure timely completion.9. What should I do if the Satoshi test is successful? If the Satoshi test is successful, you can proceed with your withdrawal as normal. The successful test verifies that you have control over the withdrawal address.10. Will I need to perform the Satoshi test every time I make a withdrawal?Published on May 28, 2024Updated on Oct 15, 2025FAQ40How do I add OKX widget on my phone?
You might be prompted to authorize permission to Display over other apps, allow it to continue. Note: in case you have skipped the prompt, you may find this toggle from Settings > Apps > Menu > Special access > Appear on top > Make sure toggle is on for OKX.Published on Aug 15, 2023Updated on Apr 13, 2026FAQ5,896How do I register for an OKX account?
Once you have verified your account, you can now access your account dashboard. To get started, you can make a deposit; if you already own crypto, you can deposit from another platform or wallet to your account. Hover over the Trade menu in the navigation bar and select the option you're interested in. Before you start trading, you'll be asked about your trading experience.Published on Sep 6, 2024Updated on Dec 29, 2025FAQ39How do I turn on the order sharing feature?
Below is how you can switch on the feature: To enable this feature, head over to the settings on the trading screens and select Features > Settings Select Settings under the Features section In the Preferences within Settings, turn on Allow order sharing Enable the Allow order sharing option in the Settings section Head back to the trading page and select the Share symbol besides your trading Proceed with selecting the share symbol in your trade area Review your order parameters and Share now SelectPublished on Jan 14, 2025Updated on Mar 31, 2026FAQ8Buy crypto and earn XAUT FAQ
Amount: you must buy $100+ of crypto each day to continue your streak. You can do this in one eligible transaction or over multiple eligible transactions. Mobile app only: you must complete your eligible purchases through OKX app. Buys made through the website aren't eligible for this promotion.Which key dates should I keep in mind? Sign up by: you must opt in to the campaign by April 22, 11:59 PM PT. Complete by: all 5 buys must be completed by April 26, 11:59 PM PT.Published on Apr 1, 2026Updated on Apr 10, 2026FAQWhat onboarding information is required for a Publicly Traded Company?
Ultimate beneficial owners: Persons who ultimately own and/or who exercise ultimate control over the publicly traded company. “Ultimately owns” and “ultimate effective control” refer to situations in which ownership/control is exercised through a chain of ownership or by means of control other than direct control. For a publicly traded company, this also includes persons having significant control over the company’s voting rights.Published on Oct 13, 2023Updated on Feb 12, 2026FAQ76How do I find the Marketcap feature?
On the app Head over to the trading chart on the trading page Select Mcap from the chart type option Select Mcap from the list of chart typesOn the web Navigate to the trading chart on the Trading page Select Market cap to view the trends Select Market cap from the list of trading chart types If you want learn more on how you can change the chart trading layout, visit here.Published on Feb 27, 2025Updated on Sep 10, 2025FAQ6How do I use the chart trading layout?
Log in to your OKX account and go to your preferred trading instruments Select Create new Select Chart trading to turn on it Note: You can only create up to 10 workspaces. If you’ve reached the limit, please delete an existing workspace to create a new one. After selecting a workspace, you can modify its templates and enable/ disable widgets such as Trading data, Markets and data window and Top movers etc. Open your workplaces on the trading pagePublished on Jan 29, 2024Updated on Feb 12, 2026FAQ125How to stake and redeem ETH with EigenLayer?
EigenLayer restaking allows you to use the staked ETH and secure additional decentralized networks, enhancing both security and potential rewards.How do I stake ETH on Eigenlayer?Published on Jul 14, 2025Updated on Nov 17, 2025FAQ2How do I protect my account from Trojan horse takeovers?
Display fake pop-ups You may see convincing prompts asking for two-factor authentication codes or other sensitive data.How does the Trojan horse take over our OKX account? If your OKX account is logged in on an infected device, or if you access your email, SMS, or Google Authenticator from it, the Trojan can capture your login credentials and verification codes. This includes the codes required to authorise actions such as withdrawals or security setting changes.Published on May 30, 2025Updated on Feb 5, 2026FAQ12