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Why is my OKX app not working?
This guide explains common causes and practical solutions to help you restore access quickly.Why is my OKX app not working? There are several reasons why the app may stop working or crash.Published on Mar 16, 2026Updated on Apr 6, 20267How does fast redemption work?
Learn more about other trading-related topics here.Published on May 8, 2025Updated on Mar 4, 2026150How does insufficient permissions for TRON wallet addresses work?
Below are how you can work around it: You may check if you have permission for the TRON wallet address by searching for the wallet address here. You need to crosscheck if your account has owner or active permissions. If your address doesn't have permission, kindly update the owner permissions to regain full access to the wallet. The outcome of the TRON wallet address search To learn more about other Risk Fraud topics, visit here.Published on Aug 20, 2024Updated on Oct 15, 2025219How does the V3 liquidity pools work on OKX DeFi?
An LP can still exit the pool at any time; however, the rewards work slightly differently. There are pool fee tiers, which range from 0.05% to 1%, and determine the rewards paid to the LPs for adding liquidity. However, if the price moves outside the range at which the LP specified, they'll stop earning rewards. This means that the v3 model requires more of an actively managed approach from LPs who are dealing with volatile tokens.Published on May 14, 2024Updated on Sep 12, 202525How does the P2P marketplace ads recommendation logic work?
To continue providing the best P2P trading experience, we've introduced a Recommended sorting feature on both web and app (Android). While the default ad sorting on the P2P marketplace will be based on price, you can also sort ads by our recommendation. The factors are determined in the following sequence: Merchant tier (Diamond > Super > Lite) > quality of merchant > price of ad > ad creation...Published on Aug 24, 2023Updated on Mar 16, 202624How does futures spread trading work on OKX Liquid Marketplace?
For more details, visit here.Published on Mar 13, 2024Updated on Sep 10, 20256My mobile phone isn't working, what should I do?
If your mobile phone isn't working properly, or you've lost access to it, or you can't get SMS codes, try the following:My SMS codes aren’t working on OKX Try these fixes first to check if you can get codes working again: Automate your mobile phone time.Published on Aug 22, 2023Updated on Jan 27, 2026464My authenticator app isn't working, what should I do?
If your authenticator app isn't working properly or you've lost access to it, try the following.My authenticator codes aren't working on OKX Try these fixes first to check if you can get your app working again: Sync your authenticator app time. For example, authenticator app has this feature under Settings > Time correction for codes > Sync now. Automate your mobile phone time.Published on Aug 11, 2023Updated on Feb 9, 20262,023How do total Profit and Loss (PnL) and Grid profits work for Spot Grid?
To estimate Grid Profits for the order group shown: Assume the same notional for buy and sell For calculation purposes, we align the quantity on both sides of the trade using the executed sell amount, which is 0.00005216 BTC.Published on Jun 20, 2025Updated on Nov 26, 202556Zero-Knowledge Proofs: what are zk-STARKs and how do they work? (zk-Stark V2)
In this article, we'll explain how we use zk-STARK to protect user privacy while proving our solvency.Before we continue, it's helpful to understand some basic ZKP terms, like Circuit, Merkle Tree, and Commitments. For beginners, there are many resources available to help you get started. For advanced users, you may refer to the MOOC Course and the academic monograph.How does zk-STARK work? We create a Merkle tree using the hash of each user's account as the leaves.Published on Oct 21, 2024Updated on Feb 11, 202692Zero-Knowledge Proofs: what are zk-STARKs and how do they work? (zk-STARK V1)
In this article, we'll introduce how it works and explain the general mathematical concept, but if you're interested in diving deeper, start here or here.How does it work? *Execution trace table and Merkle tree constructed for zk-STARK PoR* 1.Published on May 10, 2023Updated on Sep 8, 2025179How to use strategy airdrop vouchers?
Each airdrop voucher can only be used once and can’t be reused or split.FAQWill the airdrop voucher amount be credited to my account? No. The voucher amount is used only as trading principal and can't be withdrawn. You'll only receive net profits after trading fees when the trade ends.Will I lose my account assets if an airdrop voucher trade results in a loss? No. Any losses are covered by the system.Published on Dec 2, 2025Updated on Jan 29, 202618What are the most commonly used DApps?
If you have any questions while using OKX Wallet, feel free to contact us at any time.Published on Nov 15, 2022Updated on Feb 12, 2026462How do I use CeDeFi trading?
How do I open an account to start using CeDeFi trading? You don't need a traditional account to use DEX. You can create or restore a wallet directly in the app using a Passkey (iOS 16+ or Android 8+ with Google services enable). Once your DEX wallet is created, you can immediately start trading supported DEX tokens.How do I use CeDeFi trading without a wallet? No, you can't. Before you can trade, you must first create a DEX trading wallet. Each user can only have one DEX trading wallet.Published on Sep 24, 2025Updated on Mar 3, 20265What's USDT0 and how do I use it?
USDT0 is the unified liquidity network for Tether (USDT), the world's most widely used stablecoin. Unlike regular USDT which exists in fragmented versions across different blockchains, USDT0 creates a single canonical version that works seamlessly across multiple Layer 2 networks.Published on Sep 12, 2025Updated on Mar 24, 202624