FAQ
Account management and security
- How do I add my emergency contact?Published on 24 July 2025Updated on 11 Aug 202518
- How do I find my user ID (UID)?Published on 20 Mar 2025Updated on 4 Apr 2025134
- OKX Beginner's GuidePublished on 20 Mar 2023Updated on 11 July 20251,494
- How do I link an authenticator app?Published on 29 Aug 2023Updated on 12 Aug 202514,065
- How do I create passkeys? (app)Published on 16 Aug 2023Updated on 22 July 20259,540
- How do I create passkeys? (web)Published on 16 Aug 2023Updated on 22 July 20253,537
- How do I change my authenticator app?Published on 11 Sept 2023Updated on 20 May 20253,649
- What is sub-account?Published on 22 Aug 2023Updated on 1 Apr 20251,623
- How do I change my email?Published on 6 Sept 2023Updated on 17 June 20253,530
- Disabling cloud sync on your authenticator appPublished on 12 May 2023Updated on 17 June 20252,555
- How do I change my phone number?Published on 7 Sept 2023Updated on 17 June 202512,560
- How do I authorize a new device when I log in?Published on 31 Aug 2023Updated on 8 Aug 202512,638
- How do I use a physical security key to protect my account?Published on 10 Jan 2025Updated on 8 May 20258,913
- How do I transfer/deposit crypto with my sub-accounts?Published on 22 Aug 2023Updated on 6 Aug 20253,593
- How do I download my account statements?Published on 6 Nov 2024Updated on 13 Aug 202534
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